Refund Policy
All sales or Registrations are final with no refund or exchange permitted. Ontropi & Genihub are not responsible for any purchase of Registration or product for an incorrect payment details. However, if in a transaction performed by you on the Site, money has been charged to your card or bank account and a service is not delivered within 24 hours of your completion of the transaction then you may inform us by sending an email to our customer services email address mentioned on the Contact Us page. Please include in the email the following details - the mobile number, Transaction date and Order Number. Ontropi & Genihub shall investigate the incident and if it is found that money was indeed charged to your card or bank account without delivery of the service then you will be refunded the money within 21 working days from the date of receipt of your email. All Refunds will be credited to your Semi Closed Wallet.
Cancellation Policy
Ontropi & Genihub will not accept any Cancellations for the Registration services availed by the users through the Ontropi & Genihub website/WAP site/applications .
Limitation of Liability and Damages
In no event will Ontropi & Genihub or its contractors, agents, licensors, partners, suppliers be liable to you for any special, indirect, incidental, consequential, punitive, reliance, or exemplary damages (including without limitation lost business opportunities, lost revenues, or loss of anticipated profits or any other pecuniary or non-pecuniary loss or damage of any nature whatsoever) arising out of or relating to (i) this agreement, (ii) the services, the site or any reference site, or (iii) your use or inability to use the services, the site (including any and all materials) or any reference sites, even if an authorized representative has been advised of the possibility of such damages. In no event will Ontropi & Genihub or any of its contractors, directors, employees, agents, third party partners, licensors or suppliers total liability to you for all damages, liabilities, losses, and causes of action arising out of or relating to (i) this Agreement, (ii) the Services, (iii) your use or inability to use the Services or the Site (including any and all Materials) or any Reference Sites, or (iv) any other interactions with Ontropi & Genihub, however caused and whether arising in contract, tort including negligence, warranty or otherwise, exceed the amount paid by you, if any, for using the portion of the Services or the Site giving rise to the cause of action or One Thousand Rupees (Rs.1000), whichever is less. You acknowledge and agree that Ontropi & Genihub has offered its products and services, set its prices, and entered into this agreement in reliance upon the warranty disclaimers and the limitations of liability set forth herein, that the warranty disclaimers and the limitations of liability set forth herein reflect a reasonable and fair allocation of risk between you and Ontropi & Genihub, and that the warranty disclaimers and the limitations of liability set forth herein form an essential basis of the bargain between you and Ontropi & Genihub would not be able to provide the services to you on an economically reasonable basis without these limitations. Applicable law may not allow the limitation or exclusion of liability or incidental or consequential damages, so the above limitations or exclusions may not apply to you. In such cases, Ontropi or Genihub's liability will be limited to the fullest extent permitted by applicable law. This paragraph shall survive termination of this Agreement.
Indemnification
You agree to indemnify, save, and hold Ontropi & Genihub, their affiliates, contractors, employees, officers, directors, agents and its third party suppliers, licensors, and partners harmless from any and all claims, losses, damages, and liabilities, costs and expenses, including without limitation legal fees and expenses, arising out of or related to your use or misuse of the Services or of the Site, any violation by you of this Agreement, or any breach of the representations, warranties, and covenants made by you herein. Ontropi & Genihub reserve the right, at your expense, to assume the exclusive defense and cOntropil of any matter for which you are to indemnify Ontropi & Genihub, including rights to settle, and you agree to cooperate with Ontropi & Genihub'S defense and settlement of these claims. Ontropi & Genihub will use reasonable efforts to notify you of any claim, action, or proceeding brought by a third party that is subject to the foregoing indemnification upon becoming aware of it. This paragraph shall survive termination of this Agreement.
Intellectual Properties
The Services and the Site are owned and operated by Genihub and/or third party licensors. The visual interfaces, graphics, design, compilation, information, computer code (including source code and object code), products, software, services, and all other elements of the Services and the Site provided by Genihub (the Materials) are protected by Indian copyright, trade dress, patent, and trademark laws, international conventions, and all other relevant intellectual property and proprietary rights, and applicable laws. As between you and Genihub, all Materials, trademarks, service marks, and trade names contained on the Site are the property of Genihub and/or third party licensors or suppliers. You agree not to remove, obscure, or alter Genihub or any third party's copyright, patent, trademark, or other proprietary rights notices affixed to or contained within or accessed in conjunction with or through the Services. Except as expressly authorized by Genihub, you agree not to sell, license, distribute, copy, modify, publicly perform or display, transmit, publish, edit, adapt, create derivative works from, or otherwise make unauthorized use of the Materials. Genihub reserves all rights not expressly granted in this Agreement. If you have comments regarding the Services and the Site or ideas on how to improve it, please contact customer service. Please note that by doing so, you hereby irrevocably assign to Genihub, and shall assign to Genihub, all right, title and interest in and to all ideas and suggestions and any and all worldwide intellectual property rights associated therewith. You agree to perform such acts and execute such documents as may be reasonably necessary to perfect the foregoing rights.
Contact Us
Email: info@ontropi.com